Privacy Policy

Last updated: 2025

This Privacy Policy explains how precastXchange Inc. (“precastXchange”, “we”, “us” or “our”) collects, uses, discloses and protects information about you when you use our website https://precastXchange.com and related services (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information we collect

We collect information in three main ways: directly from you, automatically, and from third parties.

1.1 Information you provide to us

Examples include:

  • Account information: name, company name, role, email address, password, phone number, preferences.
  • Profile / business details: foundry capabilities, regions served, product categories, certifications and any other information you choose to add to your profile or listings.
  • Transactional information: details about quotes, listings, auctions, messages, and other interactions on the marketplace (excluding payment card numbers, which are handled by our payment provider, if applicable).
  • Support communications: information you provide when you contact us for support, feedback or other inquiries.

1.2 Information collected automatically

When you use the Services, we automatically collect certain information, such as:

  • Usage data: pages viewed, actions taken (e.g., searches, filters, clicks, listings viewed), date and time of access, and referral URLs.
  • Device and log data: IP address, browser type, operating system, device identifiers and error logs.
  • Cookies and similar technologies: small data files to remember your preferences, keep you signed in, and understand how the Services are used.

1.3 Information from third parties

We may receive information about you from:

  • Business partners: such as payment processors, communication tools or analytics providers.
  • Public sources: for example, verifying company details, certifications or professional profiles.

2. How we use your information

We use information for the following purposes:

  • To provide and maintain the Services, including operating the marketplace, hosting listings, managing user accounts and enabling searches, messaging and auctions.
  • To personalize your experience, such as recommending listings, categories, or content that may be relevant to your role or region.
  • To communicate with you, including sending transactional emails (account changes, security alerts, confirmations) and responding to support requests.
  • To improve and develop the Services, including troubleshooting, analytics and research on how the platform is used.
  • To protect the platform and our users, including fraud detection, abuse prevention, security monitoring and enforcement of our Terms of Service.
  • To comply with legal obligations and respond to lawful requests from authorities, as required.

3. Legal bases for processing (where applicable)

If you are located in a region that requires a legal basis for processing (such as the European Economic Area or the United Kingdom), we process your personal data based on:

  • Performance of a contract (e.g., to provide the Services you requested).
  • Legitimate interests (e.g., to secure and improve the platform, prevent abuse, and grow our business) where these interests are not overridden by your rights.
  • Compliance with legal obligations.
  • Consent, where applicable (for example, certain marketing communications).

4. How we share information

We may share your information in the following situations:

  • With other users and organizations: Information in your profile, listings, and marketplace interactions may be visible to other registered users as part of the normal operation of the platform.
  • Service providers: We engage third parties to provide services such as hosting, analytics, communications, payments, security and support. These providers are authorized to process your information only as necessary to perform services on our behalf.
  • Business transfers: In connection with a merger, acquisition, financing or sale of all or a portion of our business, your information may be transferred as part of that transaction, subject to appropriate safeguards.
  • Legal and safety: We may disclose information if we believe it is reasonably necessary to comply with law, regulation, legal process, or governmental request; to protect the rights, property, or safety of precastXchange, our users, or the public; or to enforce our terms and policies.

5. Cookies and analytics

We use cookies and similar technologies to operate the Services, remember your preferences and understand usage patterns. Some cookies are essential for core functionality (e.g., keeping you signed in); others help us improve the platform.

You can typically control cookies through your browser settings, but disabling certain cookies may impact your experience on the site.

6. Data retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Policy, resolve disputes, enforce our agreements and comply with legal obligations.

When information is no longer needed, we may delete it, anonymize it, or aggregate it so that it no longer identifies you.

7. International transfers

Our Services may be operated from and hosted in jurisdictions outside your own. As a result, your information may be transferred to, stored and processed in countries that may have different data protection laws than your country of residence.

Where required by law, we implement appropriate safeguards (such as contractual protections) to help ensure that your information remains protected.

8. Your rights and choices

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of your personal information, subject to legal and contractual obligations.
  • Objecting to or restricting certain processing activities.
  • Withdrawing consent where processing is based on your consent.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.

9. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

Our Services are intended for business and professional users and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.

12. Contact us

If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:

precastXchange Inc.
Email: [email protected]
Ontario, Canada